Privacy Policy

1. Introduction

Farmeerz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Farmeerz, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information you provide directly to us, as well as information generated through your use of our platform:

• Account information: name, email address, phone number, profile photo
• Farm information: farm name, type, location (general — not precise coordinates for public pages), size, certifications
• Agricultural data: crop records, livestock data, financial records, task logs
• Marketplace data: listings, transaction records, communication history
• Usage data: features accessed, actions taken, session duration
• Device information: device type, operating system, browser type
• Location data: country and city-level location (not precise GPS coordinates)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments, questions, and requests
• Send marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the platform experience
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Data is encrypted in transit (HTTPS/TLS) and at rest
• Access to personal data is restricted to authorized personnel
• We conduct regular security assessments and audits
• We maintain incident response procedures for data breaches

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party services to help operate our platform:

• Cloud infrastructure providers for hosting and data storage
• Payment processors for marketplace transactions
• Analytics providers for usage insights
• Email service providers for communications

These third parties have access to your information only as necessary to perform their functions and are obligated to protect your data.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: request a copy of your personal data
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data ("right to be forgotten")
• Right to data portability: request your data in a machine-readable format
• Right to object: object to certain processing of your data
• Right to restriction: request restriction of processing in certain circumstances

To exercise these rights, please contact us at admin@farmeerz.com.

If you request account deletion from the app, your account is immediately deactivated and scheduled for permanent deletion after a 30-day grace period. During that grace period, you can restore your account using the secure restoration link sent by email.

7. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent
• With service providers who assist in our operations
• To comply with legal obligations
• To protect the rights, property, or safety of Farmeerz or others
• In connection with a merger, acquisition, or sale of assets

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: required for the platform to function
• Analytics cookies: help us understand how users interact with the platform
• Preference cookies: remember your settings and preferences

You can control cookie settings through your browser. For more details, see our Cookies Policy.

9. Children's Privacy

Farmeerz is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time:

• We will notify you of significant changes via email or in-app notification
• The "Last Updated" date at the top of this page reflects the most recent revision
• Continued use of Farmeerz after changes constitutes acceptance of the updated policy

We encourage you to review this policy periodically.

12. Contact Us

For privacy-related questions, please contact us:

• Email: admin@farmeerz.com
• Support Portal: Available in the app under Settings > Help & Support

We are committed to resolving privacy concerns promptly and transparently.